Your visit
Reschedule, cancel or pay
Everything about an existing visit lives in the Customer Portal. You can also send the office a change request here.
Move a visit
Online rescheduling isn't on yet. Send this and the office will move your visit and confirm the new time, or call (208) 866-8585.
Test mode. Nothing you send here changes a visit.
Request sent.
Your current visit is unchanged until the office confirms the new time with you, Mon to Fri, 8 am to 5 pm.
Test mode: received, nothing changed.
Your visit was not moved and nobody will contact you. Call (208) 866-8585 to reschedule for real.
Reschedule request received.
The office confirms the new time; check the Customer Portal.
Cancel a visit
Online cancellation isn't on yet. Send this and the office will cancel and confirm, or call (208) 866-8585.
Test mode. Nothing you send here cancels a visit.
Request sent.
Your visit is still scheduled until the office confirms the cancellation with you, Mon to Fri, 8 am to 5 pm.
Test mode: received, nothing cancelled.
Your visit is unchanged and nobody will contact you. Call (208) 866-8585 to cancel for real.
Cancellation request received.
The office confirms it; check the Customer Portal.
Invoices
Pay an invoice
Invoices are paid in the Customer Portal, on Housecall Pro's secure page. We never take card details on this site.
Get a payment link
Payment links by text or email aren't on yet. Use the Customer Portal above, or call (208) 866-8585 and the office can send one.
Test mode. No link will be sent.
Test mode: no link sent.
Use the Customer Portal to pay.
Payment link on its way.
It opens Housecall Pro's secure payment page.
Ready when you are
Questions about a visit?
Call or email and the office will sort it out.